Responsible Gaming at PaddyPower

We at PaddyPower Casino believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. As a licensed operator under the UK Gambling Commission, the Malta Gaming Authority and the Gambling Regulatory Authority of Ireland, we take our duty of care to every customer extremely seriously. This page explains the tools, safeguards and support systems we provide to help you stay in control whenever you play at PaddyPower.

Our Commitment to Safer Gambling

We recognise that for the vast majority of our customers, betting and casino gaming are simply forms of leisure. However, we also understand that for a small number of people, gambling can become problematic. That is why we have built responsible gaming principles into every part of our platform, from PaddyPower Casino login through to withdrawal, deposit and bonus features. Our aim is to ensure that you remain in full control of your play at all times, whether you access our services through paddy power casino login on desktop or via the paddy power app on your mobile device.

We continuously invest in technology and staff training so that our teams can identify signs of at-risk behaviour early. Our customer support advisors, available 24/7 through live chat, are trained to discuss responsible gambling concerns sensitively and direct you to the appropriate tools or external support organisations whenever necessary.

Tools We Provide to Help You Stay in Control

Every account registered with paddy power register benefits from a full suite of account management controls. These tools are free to use and can be adjusted at any time from your account settings.

We allow you to set daily, weekly or monthly deposit limits, which you can lower immediately or increase only after a 24-hour cooling-off period.
We provide loss limits so you can cap the amount you are willing to lose over a set period of time.
We offer wager limits, letting you control the total stake you place across sportsbook, paddy power slots and paddy power live casino products.
We give you the option to set session time reminders, which alert you after a chosen period of continuous play.
We enable a 'time-out' feature, allowing you to suspend your account for a short period ranging from 24 hours up to six weeks.
We support self-exclusion for a minimum of six months, up to five years, during which your account is fully closed and you will not receive any marketing communications from us.

We make these controls accessible whether you are using our desktop site or the paddypower app, and our account settings menu mirrors the same options across all platforms so that your protections apply consistently.

Deposit and Spending Controls

We understand that budgeting is central to responsible play. When you make a paddy power deposit, our system will always display your current limits and remaining balance for the period. If you attempt to exceed a limit you have set, we will block the transaction until the relevant period resets. New UK customers should also be aware that we cap deposits at £1,500 within the first 30 days, and no paddy power withdrawal can be processed until your account has been fully verified in line with our regulatory obligations.

Reality Checks and Account Activity

We provide reality check notifications that pop up during your session to remind you how long you have been playing and how much you have staked or won. This is particularly useful during extended sessions on paddy power bingo, live casino tables or sportsbook markets. We encourage you to review your account statement regularly, which we make available in full transparency showing every paddy power bonus, deposit, withdrawal and wager placed.

Age Verification and Protecting Minors

We only accept customers who are 18 years of age or older, and we carry out robust age verification checks as part of our registration process. If you attempt to claim any PaddyPower Casino bonus or paddy power bonus code before your identity and age have been verified, we may hold your winnings or restrict your account until the necessary checks are complete. We also encourage parents and guardians to install filtering software on any device that may be used by minors, and we can recommend independent tools designed specifically for this purpose.

Recognising the Signs of Problem Gambling

We want every customer to be able to recognise when gambling may be becoming a problem, whether for themselves or someone close to them. Common warning signs include:

Spending more money or time gambling than you originally intended.
Chasing losses by increasing stakes on paddy power slots or sportsbook bets.
Borrowing money or neglecting responsibilities to fund your play.
Feeling anxious, irritable or preoccupied with betting between sessions.
Hiding your gambling activity from family or friends.

If any of these signs feel familiar, we strongly encourage you to make use of the limit-setting tools described above or to reach out to our support team, who can guide you through self-exclusion or point you towards independent, confidential organisations for further help.

Support Organisations We Recommend

We work alongside a number of independent charities and support services that specialise in gambling-related harm. These include GamCare, BeGambleAware, Gambling Therapy and the National Gambling Helpline in the UK, as well as equivalent bodies in Ireland and Malta. We also participate in GAMSTOP, the UK's national self-exclusion scheme, which allows you to restrict access to all licensed online gambling operators, not just our own site, with a single registration.

Responsible Marketing Practices

We design our promotional communications responsibly. If you have set limits, taken a time-out or self-excluded, we will suspend all marketing emails, SMS messages and app notifications relating to any paddy power bonus, paddy power no deposit bonus or paddy power free spins offer. We never target self-excluded customers with reactivation campaigns, and our promo code eligibility criteria always exclude accounts under active exclusion or restriction.

Your Responsibility as a Player

While we provide extensive tools and support, we also ask that you take an active role in managing your own play. Before using our services, whether through paddy power casino app, paddypower casino online or our sportsbook, we encourage you to:

Only gamble with money you can afford to lose.
Set a budget and time limit before you begin playing.
Avoid gambling as a way to cope with stress, sadness or other emotional difficulties.
Take regular breaks and never chase losses.
Balance gambling with other hobbies and social activities.

Getting in Touch

We are always available to talk. Our customer support team can be reached 24/7 through live chat, and we welcome any questions about our responsible gaming tools, account limits or self-exclusion process. Whether you have a general query following a paddy power review of our site or need immediate help managing your account, we are here to listen without judgement and provide the support you need.

At PaddyPower, we remain committed to promoting a safer gambling environment for everyone. We regularly review and update our responsible gaming policies to reflect regulatory changes and best practice, ensuring that your wellbeing remains at the heart of everything we do.

Content updated: September 22, 2026