PaddyPower Privacy Policy

Welcome to Paddy Power Casino, where protecting your personal information is one of our core responsibilities. This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website, use the paddypower app, complete a paddy power login, or interact with any of our services, including our sportsbook, paddy power bingo, live casino and slots products. By registering an account or continuing to browse our site, you agree to the practices described below.

Who We Are

Our services are operated by PPB GE Ltd, registered at Belfield Office Park, Beech Hill Road, Clonskeagh, Dublin 4, D04V972, Ireland, together with PPB Counterparty Services Ltd, PPB Games Ltd and PPB Entertainment Ltd, based at Spinola Terraces, Mikiel Ang Borg Street, St Julian's SPK 1000, Malta. These entities are wholly owned subsidiaries of Flutter Entertainment plc and have formed part of the group since 2016. At PaddyPower, we hold licences from the UK Gambling Commission (39439, 39426, 39411, 52819), the Malta Gaming Authority (MGA/CRP/131/2006) and the Gambling Regulatory Authority of Ireland (GRAI-1003-RB-26-0001), and we process your data in accordance with the relevant data protection legislation in each jurisdiction we serve.

Information We Collect

We gather several categories of information to provide the paddy power casino experience safely and legally. This includes:

• Registration details you provide when you paddy power register, such as your name, date of birth, address, email and phone number
• Identity verification documents required to confirm you are eligible to hold a paddy power casino login, including proof of address and photo identification
• Financial information linked to your chosen deposit and withdrawal methods, such as debit card details, PayPal, Skrill, Neteller, Apple Pay or bank transfer records used for a paddy power deposit or paddy power withdrawal
• Gameplay and transaction history, including your activity across paddy power slots, our sportsbook and paddy power live casino tables
• Technical data such as IP address, device type and browser information collected when you access our site or the paddy power app
• Communications you send us through live chat, email or our online feedback form

How We Use Your Data

Our Paddy Power Casino platform uses your information for several essential purposes. We use your data to verify your age and identity, prevent fraud, comply with anti-money laundering obligations, and process any paddy power bonus, paddy power free spins or paddy power no deposit bonus you may be eligible for. We also use your information to manage your participation in Paddy's Rewards Club, calculate your weekly wagering for free spins, and administer promotions such as those requiring a paddy power promo code or paddy power bonus code. Additionally, we may use your data to send you marketing communications where you have opted in, and you can withdraw this consent at any time.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, legal obligation, legitimate interest and, where applicable, your explicit consent. We at PaddyPower verify your identity and payment details because we are legally required to do so under gambling and anti-money laundering regulations in the United Kingdom, Ireland, Malta and other territories where we operate.

Cookies and Tracking Technologies

Here at Paddy Power, we use cookies and similar tracking technologies to remember your preferences, keep you signed in after a paddy power login, and analyse how you use our website and paddypower app. Cookies also help us tailor content, measure the effectiveness of promotions, and improve the overall performance of paddypower casino online. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our services.

Sharing Your Information

Our Paddy Power Casino group shares data only where necessary and permitted by law. We may disclose your information to:

• Payment providers and financial institutions to process deposits, withdrawals and refunds
• Regulatory bodies including the UK Gambling Commission, the Malta Gaming Authority and the Gambling Regulatory Authority of Ireland
• Identity verification and fraud prevention services to confirm eligibility for a paddy power casino bonus or paddy power no deposit bonus
• Group companies within Flutter Entertainment plc for operational and security purposes
• Law enforcement agencies where legally required

We do not sell your personal data to third parties for their own marketing purposes.

Data Security

PaddyPower's live chat, payment systems and account infrastructure are protected using industry-standard encryption and security protocols. We restrict access to your personal data to authorised personnel who need it to perform their duties, and we regularly review our systems to protect against unauthorised access, loss or misuse of your information, including data associated with your paddy power app account or paddy power casino app profile.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by gambling regulation, tax law and anti-money laundering obligations. Transaction records related to paddy power withdrawal and deposit activity may be kept for several years following account closure, even if you no longer use our Paddy Power Rewards Club benefits or promotional offers.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, and we are committed to honouring them. These include the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our regulatory retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, you can contact Paddy Power support through live chat, our online feedback form, or by calling our Dial-a-Bet lines.

International Data Transfers

Because our operations span the United Kingdom, Ireland, Malta and other territories, your data may be transferred between these regions. Your Paddy Power account information is only transferred where appropriate safeguards are in place to ensure it receives an adequate level of protection, consistent with applicable data protection law.

Restricted Access and VPN Use

Our services are intended only for customers located in the United Kingdom, Ireland, Isle of Man, Gibraltar, Guernsey, Jersey and Malta. Accessing your account through a VPN or from a restricted territory is strictly prohibited, and PaddyPower Casino reserves the right to suspend or close accounts found in breach of this restriction, including any associated paddy power casino login credentials.

Children's Privacy

We do not knowingly collect personal data from anyone under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of paddy power casino services after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to us via live chat, our online feedback form, or by calling our Dial-a-Bet service on UK 08000 565 275 or IRL 1800 238 888. We are here to help ensure your experience with live casino paddy power app services remains safe, transparent and secure.